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OVERVIEW

LOCATION:  Southeastern United States 

SERVICE:

  • Remote Guarding
  • 24/7 Video Surveillance

A sporting arms retailer recently turned to Global Guardian to strengthen their security posture following ongoing challenges in detecting and deterring threats to their business. Global Guardian enhanced the existing camera setup, established custom SOPs, and implemented 24/7 monitoring for the site in under 24 hours.

Soon after activation, Global Guardian’s remote guarding solution detected suspicious activity, delivered a real-time audio warning, and dispatched local law enforcement—successfully preventing a breach and safeguarding the client’s assets.

 

CHALLENGES

 High-risk target: Sporting arms retailers are often targeted by organized criminals due to the potential black-market value of stolen weapons.

 Critical response window: Detecting the threat and intervening before the suspects breached the building required immediate, decisive action.

 

MISSION AND RESPONSE

In the early morning hours, Global Guardian received a high-priority alert at the client’s site. Global Guardian’s AI analytics triggered the alert, indicating movement and unusual vehicle behavior at the perimeter.

 

Real-Time Detection and Audio Engagement 
 Receiving the alert, a trained operator in our 24/7 Operations Center identified the threat just as one car rammed into the front entrance and a second stood by. The operator dispatched the local authorities and engaged the suspects through the facility’s speaker system, performing a talk-down and warning the intruders that police were on the way. 

 Suspects Flee the Scene 
 Prompted by the talk-down, the suspects abandoned the ramming vehicle and fled in the second car before law enforcement arrived. The quick response prevented any unauthorized entry and effectively safeguarded the client’s assets—ensuring that nothing was stolen or compromised. 

 Client Turnaround and SOP Customization 
 Global Guardian kept all key stakeholders appraised of the situation, according to the client’s custom standard operating procedures. The experience reinforced trust in the partnership and opened the door to further collaboration on long-term security strategy. 

 

Outcome

A potentially costly theft was averted through Global Guardian’s real-time monitoring platform, advanced AI detection, and the expertise of seasoned operators executing rapid response protocols.

  •  Zero Loss: No inventory was stolen. 
  •  Full Deterrence: Intruders failed to gain entry; one vehicle was abandoned at the scene. 
  •  Same-Day Reporting: A complete incident timeline and video footage were provided to the client within hours. 

 

WHY GLOBAL GUARDIAN 

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This case demonstrates how Global Guardian’s proactive monitoring model protects high-risk facilities from loss and liability—without requiring costly infrastructure overhauls.

Clients benefit from:

  • Rapid Deployment: The client’s site was fully operational within 24 hours using their existing hardware.
  • Live Human Oversight: Operators are trained to intervene through talkdowns and real-time dispatch.
  • Customized Protocols: Every client receives tailored response procedures based on asset value, site layout, and risk tolerance.

 

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