Corporate Duty of Care Membership

Watch an overview

ONE MEMBERSHIP. WORLDWIDE PROTECTION.

From everyday needs to high-risk crises, organizations need trusted, hyper-responsive support in a complex threat landscape. This requires more than visibility—it demands real-time awareness and operational response.

Global Guardian’s Duty of Care Membership delivers an integrated solution, supported by experienced professionals, a 24/7 Operations Center, and on-the-ground teams in over 140 countries to help organizations protect their people worldwide.

NEW: Cleveland Clinic Global MedConnect

Cleveland Clinic Global MedConnect brings security and medical support together in a single, coordinated response—combining Global Guardian’s 24/7 operations with Cleveland Clinic’s world-renowned clinical expertise. This integrated approach connects members to advanced medical guidance when it matters most, ensuring seamless support in emergency situations.

Membership details

A Duty of Care corporate membership provides organizations with the capabilities of an in-house global operations center, ensuring employees have 24/7/365 access to support anywhere in the world. Through a dedicated Global Guardian phone number, employees can quickly seek advice, request assistance, or activate emergency response.

Global Guardian’s international security analysts triage each situation in real time and serve as the critical communication link between employee and employer, delivering immediate response and enabling organizations to meet their duty of care obligations from the outset.

Features and benefits of membership

24/7 operations center support

Global emergency line for all your travelers
Advice from trained security professionals for all your employees
Consular advice
Custom SOP creation to create a dedicated, virtual ops center for your security team
Real-time translation and interpretation services

WORLDWIDE EMERGENCY RESPONSE

Management and coordination of incidents, emergencies, and evacuations globally
Emergency guarantee of payment
Post-emergency business continuity SOP review
Presence in over 140 countries
Local knowledge and years of operational experience

WORLD-CLASS MEDICAL SUPPORT

24/7/365 tele-medical access to and advice from board-certified physicians
Emergency prescription assistance
Integration with corporate health insurance
Medical intelligence and hospital referrals
Cleveland Clinic Global MedConnect program

GLOBAL INTELLIGENCE

Access to a full team of experienced intel analysts
Pre-trip travel intelligence
Destination-specific risk reports upon request for CSOs, regional managers, and executive assistants
Custom intelligence available on demand

GLOBAL TRACKING & MANAGEMENT WEB PORTAL

Monitor, track, and locate your travelers wherever they are. With precise location and itinerary tracking, our 24-hour Operations Center can support travelers in the event of an emergency.

Learn More

AIR AMBULANCE

With the addition of our premium Air Ambulance service, our team will directly coordinate and manage all aspects of member medical evacuation and repatriation—at no additional cost—in the event that one of your employees becomes ill or injured while traveling.

Learn More

KIDNAP, RANSOM, & EXTORTION

Global Guardian’s Kidnap, Ransom & Extortion coverage provides comprehensive and tailored solutions to a variety of security crises targeting clients. These crises primarily include threats and extortion against people, property, and proprietary information. This policy covers your employees for unforeseen financial damages that arise as a result from these dangerous situations.

Learn More

SECURITY RESPONSE

Global Guardian’s Security Response membership provides comprehensive evacuation coverage for your employees in all types of crises. In the event a Security Response member is in a country that receives a Do Not Travel Advisory Escalation from the U.S. State Department, Global Guardian will execute their evacuation to a safe haven at no cost to the member.

Learn More

Why Global Guardian?

By partnering with Global Guardian, organizations gain confidence knowing expert teams are prepared and ready to support any situation—from routine travel disruptions to complex crisis environments. With deep operational experience and a proven track record supporting Fortune 1000 and multinational corporations, Global Guardian navigates uncertainty, adapts to evolving conditions, and delivers positive outcomes to its clients.

About Us

Hear From Our Members

“Since 2015, Global Guardian’s Operations team has served as force multiplier for our company. Across the globe, including some very troubling locations, we have used a variety of Global Guardian’s services. Those services include car and driver packages, protective details, and threat intelligence analysis. Each time, the results have been solid. Our employees have also come to trust Global Guardian. When we need to ensure the safety and security of our employees, I have a high level of confidence in Global Guardian’s delivery. I strongly advocate for subscribing to Global Guardian’s Duty of Care Membership.”

Head of Security, Global Biopharmaceutical Company

“Global Guardian acts as a security department for our company. Without their support, we would likely have to hire full time security professionals. Thanks to Global Guardian's services, we have the peace of mind and capabilities that a security department provides without the cost of staffing a full time department. Global Guardian, through our membership with them, stands ready to respond to any needs that we have. ”

Chief Security Officer, Fortune-100 Oilfield Services Company

“I was hired to build the security function from scratch. Upon meeting Dale and the team, it was immediately apparent that Global Guardian would be an essential partner in delivering best in class security services to an organization that performs at the highest level of competence in everything it does. That’s the firm’s reputation in the marketplace.”

Chief Security Officer, Global Asset Management Firm

Frequently Asked Questions

What is corporate duty of care?

Duty of care is the legal and ethical obligation a company holds to ensure the safety and well-being of its employees. This responsibility extends beyond the traditional workplace and includes protecting employees from potential risks during business travel and while working remotely. By fulfilling its duty of care, a company demonstrates commitment to its workforce, fostering a positive and secure work environment.

How is Global Guardian’s duty of care model different from other providers?

Global Guardian combines a technology-enabled platform with in-house medical, security, and operations teams—delivering both monitoring and real-time action. Unlike other providers who outsource response or limit support to advisories, we deploy our own global assets and coordinate every mission internally.

How does Global Guardian help organizations meet their duty of care obligations?

Through real-time travel monitoring, location-based intelligence, and 24/7 access to our Global Operations Center, Global Guardian enables employers to fulfill their legal and ethical responsibility to protect their personnel no matter where their roles take them. Our rapid response teams and integrated services reduce the risks associated with international business travel.

What add-ons are available to enhance a Corporate Duty of Care Membership?

Organizations can extend their coverage with Global Guardian’s additional services, including air ambulance evacuation, secure transportation, and business continuity training. These add-ons offer peace of mind and financial protection during complex, high-risk events.

How quickly can Global Guardian respond in a crisis?

Global Guardian’s 24/7 Global Operations Center coordinates immediate assistance within minutes—leveraging in-country response teams and secure communication channels. Whether it’s a medical emergency, political unrest, or a security threat, our teams deliver hyper-responsive support backed by real operational capabilities.

Rapid Multi-Team Emergency Deployment During Winter Storm Fern

Nashville, Tennessee

Duty of Care

Executed Emergency Evacuations and Client Support During the Iran-Israel Conflict

Middle East

Duty of Care

Provided Immediate Response and Support to Traveler in Car Accident in Belize

Belize

DUTY OF CARE: CORPORATE MEMBERSHIP

ONE MEMBERSHIP. WORLDWIDE PROTECTION.

NEW: Cleveland Clinic Global MedConnect

Membership details