Have a question about our Air Ambulance program? We are here to answer your questions.
Why do I need Global Guardian Air Ambulance?
Global Guardian Air Ambulance provides an added layer of protection that standard travel insurance and credit card evacuation policies do not. Our memberships offer travelers peace of mind, financial protection, and a one-call solution for getting them home in an emergency.
Is this Travel Insurance?
No. While some travel insurance policies do contain limited medical evacuation coverage, their main purpose is to refund the cost of the trip in case of cancellation. Global Guardian Air Ambulance is not a replacement for travel insurance—it is a layer of protection not offered by most policies.
Can I just pay for a medical flight myself?
Yes, and it is very expensive. Domestic air medical transport services range from $5,000 to $25,000; international transports can easily exceed $100,000. In addition, you would be required to pay for the trip in advance, either by a wire transfer or on a pre-approved charge to your credit card. As an Air Ambulance member, the membership fee is all you pay.
How many transports am I allowed each year?
Global Guardian Air Ambulance allows up to two separate transports per membership per year. In the case of repatriation flights involving multiple enrolled family members and requiring simultaneous repatriations, each family member will receive one fully paid transport.
What do I do if I am hospitalized while traveling?
It's very simple. Dial the number on your membership card and our medical team will work with your doctors to determine the best way to get you home safely. There are no deductibles and no claim forms to file. It’s that easy.
Do I have this with my credit card or travel insurance?
Many standard travel insurance and credit card medical transport policies limit transports to the “nearest appropriate” or “nearest U.S. facility” which may be thousands of miles from home. Global Guardian Air Ambulance will bring you home to the hospital of your choice. Also, some travel insurance will only transport policy holders if the insurance company deems it a medical necessity. If you are hospitalized 150 or more miles away, we will bring you home.
What constitutes a family?
In addition to yourself, your spouse or domestic partner and up to five dependent children living in your household may be included. Children must be under age 26 and covered by the member’s health insurance policy.
When is my enrollment effective?
Global Guardian Air Ambulance enrollment for eligible members is effective immediately upon our receipt of your enrollment application and payment. If you enroll online, you will be able to print a temporary membership card on your printer.
