---
title: "Global Guardian Case Study: Client Safety During California Wildfires"
description: Global Guardian contacts and supports clients during the Southern California wildfires in 2025.
---

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# CASE STUDY: Natural Disaster Response

## Established contact and conducted safety checks during the California wildfires

![video background image](https://www.globalguardian.com/hubfs/GlobalGuardian_Oct2019/Images/navy-global-map-banner.jpg)

## OVERVIEW

## ![Untitled-1](https://www.globalguardian.com/hs-fs/hubfs/Untitled-1.png?width=530&height=338&name=Untitled-1.png)

**LOCATION**: Southern California, USA

**SERVICE: **

In January 2025, devastating wildfires swept through Southern California—including the Palisades, Eaton, Hurst, and Hughes fires. The large-scale evacuations and widespread communications disruptions made it challenging for organizations to ensure the safety of their employees and executives. One of Global Guardian's Duty of Care clients, a multinational corporation with key personnel residing in affected areas, needed real-time accountability of their executives and employees to confirm their well-being and evacuation status.

With emergency response services overwhelmed and communications networks compromised, the client required a proactive approach to locate and establish contact with impacted employees. 

## MISSION AND RESPONSE

Global Guardian’s 24/7 Operations Center immediately leveraged its geofencing technology to identify executives and employees with registered addresses in or near the wildfire evacuation zones.  

The operation unfolded in three key phases: 

1. Identification and Initial Outreach

- Using Global Guardian’s monitoring and intelligence platform, analysts identified client personnel located in high-risk wildfire zones. 
- The team initiated direct communication to confirm the safety and location of these individuals, determining if they had evacuated or required assistance. 

** 2. Persistent Contact and Communication Management**

- Due to widespread telecom disruptions, several employees were unreachable. Several did not answer their phones due to reluctance to answer calls from unfamiliar numbers. 
- Following the client’s directive, Global Guardian continued outreach efforts at two-hour intervals until contact was made. 
- In some cases, alternative communication methods—such as messaging via LinkedIn—were utilized to establish contact. 

**3. Client Coordination and Status Updates**

- The client received real-time updates on the contact status of all affected employees. 
- Over the course of the response, Global Guardian successfully established communication with 12 employees and executives, providing detailed reporting on their safety and whereabouts. 

 

| ## Outcome Through proactive outreach and persistent crisis communication, Global Guardian helped to ascertain and ensure the well-being of all at-risk employees, despite significant communication barriers. The team’s structured approach, robust monitoring platform, and technology powered by world-class intelligence, provided the client with:  - Timely identification of impacted personnel  - Consistent status updates to corporate leadership  - Complete accountability of affected employees  |
| --- |

## WHY GLOBAL GUARDIAN 

![201006_Grill_Global_Guardian_247OpsCenter12867 copy-2](https://www.globalguardian.com/hs-fs/hubfs/201006_Grill_Global_Guardian_247OpsCenter12867%20copy-2.jpg?width=500&height=334&name=201006_Grill_Global_Guardian_247OpsCenter12867%20copy-2.jpg)In times of crisis, organizations need a partner that can rapidly identify risks, maintain persistent communication, and provide real-time solutions. Here’s how Global Guardian delivers on these needs:  

- **Proactive crisis management**: Rather than waiting for the client to identify its at-risk personnel, Global Guardian is able to utilize its geofencing technology to identify those in dangerous zones and initiate response efforts in real-time. 

- **Persistence and communication**: Despite significant telecom challenges, Global Guardian continued outreach efforts using multiple communication channels. 

- **Global capabilities, local expertise**: With on-the-ground intelligence and 24/7 crisis response capabilities, Global Guardian delivers comprehensive emergency support, providing clients with a seamless security solution in times of crisis. 

 

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