Alerts and the Activity Feed

One of the key benefits of the Activity Feed is its ability to associate intelligence alerts with the people and facilities that may be affected. This allows administrators to prioritize incidents, understand potential operational impacts, and access relevant information from a single location.

Understanding Alerts

An alert is a notification ingested by the platform when an event may affect user safety or operational security. Alerts are created using real-time intelligence and can include incidents such as:

• Natural hazards
• Civil unrest
• Transport disruptions
• Health-related events

Each alert provides concise, factual information to help security teams quickly assess the situation. For more information about the different alert categories, refer to the Alert Creation Methodology article.

Using the Activity Feed

The Activity Feed displays the latest intelligence and tracking alerts in chronological order, with the newest events shown at the top.

Identify Impacted People and Facilities

Intelligence alerts include an impact indicator (chip) that shows when people or facilities may be affected by an incident.

From each alert you can:

• Click the information (i) icon to view details about the event that has potentially impacted people or facilities.
• Click the location marker to center the map on the alert location.
• Select the Assets Nearby link to view a detailed list of users and facilities located within a 100 km radius of the incident.

This enables administrators to quickly understand who or what may be affected without manually searching the map.

Search and Filter Alerts

Use the Search box to quickly find alerts by entering a keyword, or you can also filter the Activity Feed to display only the information you need:

• All – Displays every alert in the feed.
• Intelligence – Displays intelligence-related alerts only.
• People – Displays people and tracking-related alerts only.
• Filters - Includes more enhanced filtering capabilities by country, risk level and more

Audible SOS Notifications

The Activity Feed also includes an Audible Alarm toggle.

When enabled, your desktop will play an audible notification whenever a user triggers an SOS alert from the mobile application, helping administrators respond immediately to high-priority incidents. Please note, you must be logged into the web platform at the time the SOS is raised to hear the alarm.