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You must have customer administrator permissions to configure live location alerts.
- Navigate to the Administration Panel and click "Platform Notifications."
- Find "Live Location Alerts" and click "+ New Rule."
- Enter a New Rule Name and click "Next."
- Select your preferred rule settings by:
- Alert Risk Levels: Select risk level for which administrators will be informed of if a user or asset is impacted by an alert.
- Specific Locations: Select the countries/cities for which administrators would be informed of if a user or asset is impacted by an alert plotted in that location.
- Alert Categories: Select a categories or which administrators would be informed of if a user or asset is impacted by an alert.
- Keywords: Enter key words or phrases that may be contained in an alert to be informed or excluded to an administrator if is it within the alert.
- Click "Next."
- Select how you would prefer recipients to receive the alert notifications, in-app, email or SMS, and click "Next."
- Select the recipients to receive the alert notifications. You can select all users within your platform or specific recipients who this rule will apply to. Click "Next."
- Review your rule and click "Save."
On the platform notifications page, you will see an overview of all alert rules. Click the drop down to see the list of alert rules you have created per type:
