Desktop Quick Start Guide

Desktop Home Screen 

After logging in, the main view displays a world map with intelligence and your own travel alerts marked at their respective locations.

Map Filters

Choose the relevant map filters to display them on your map view. You can customize the alerts shown by adjusting the risk level, category, and country. Enable marker clustering for a more organized view.

Search

Click the magnifying glass in the top-left corner to search for a country, or enter a location or user's name. A side panel will appear showing the selected country's active travel itineraries, user's app-tracking locations, intelligence alerts, or facilities within the search area.

Drawing Tools 

The Drawing Tools are located at the bottom of the map and allow you to create custom shapes around intelligence alerts and other map markers. Any markers within the drawn area will automatically appear in a dedicated side panel for easier review and analysis.

Alerts

The map view will show different alert icons for the latest intelligence alerts, posted at their respective locations. Click on an alert to view the description and advice.

When alerts occur in the same location, depending on the map zoom level, they may cluster. Click on the cluster to see the breakdown of each alert.

Help and Support

Click the question mark in the bottom left-hand corner to access User Guides and FAQs, and see the contact email address for further support.

Bottom

Left Tab Menus

Activity Feed 

Intelligence alerts and check-in activity are displayed in chronological order, with the most recent alerts appearing first. Use the search box to filter alerts by keywords found in the alert's title, description, or associated location. Select the "Intelligence" tab to view only intelligence alerts, or the "People" tab to see your recent check-in activity. You can also click the location icon on any alert to zoom the map to that alert's location and view its details.

People 

If enabled, your Live Location will be listed here. Select the (i) icon to view the location information.

Country and City Reports, and Risk Table Export

Select a country from the panel and click "Full Report" and the country summary shown. The country report will open in a separate tab. View the breakdown of each country by risk category to understand its overall risk level. By default, countries are listed alphabetically, but you can also use the search bar to quickly find a specific country. There are also a number of City Reports available within the platform. Choose your desired country and select "Choose a City" to see if a city report is available. There is also a link "Export Country Risk Data" to view the full list of countries and their associated risk ratings in a spreadsheet format.

Administration Area

Alerts

In the Administration area, you can modify the alert date range and filter alerts by country. Click the eye icon to open an alert and view its full details.

My Notifications

Select your personal notification preferences for alert notifications and pre-travel briefings.

About 

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