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Admin: How to Bulk Import Travel Files

Guide on how to bulk import travel bookings for administrators using a spreadsheet file import. This is helpful where there is a high volume of travel bookings that would be difficult to add individually.

  1. In the Admin Panel, click on "Itineraries."
  2. Click on "Import Itineraries" button.
    Import-Itineraries-1
  3. Review the list of accepted import templates by clicking "Instructions" on the left hand side, or click "Download Template" to access the master template version, then :
    • Copy or complete the required template in Excel.
    • Enter the travel booking fields in the same order shown.
    • Follow the formatting examples in the templates exactly.
      1. E.g. Departure date is YYYYMMDD and Departure time is HHMM
    • Save the completed template as a CSV file.
    • Click to upload the CSV file or drag and drop into the upload area.

UpdateItineraries

    • Green: Import was successful.
    •  Amber: A row in the file requires review.
    • Red: Import failed and needs to be reviewed.

Error! Filename not specified. It is recommended to always check a few booking references after a successful import to ensure everything has been imported correctly into the platform. 

Red Import Fail:

  • There may be an obvious formatting error in the import file. The system may identify which cell/field is reporting the error. Review the import file and check for any instances where the format may be incorrect.
  • If the cause of the failed import is unclear, contact the support team and send them the travel booking securely. The original file is required to diagnose the problem.